N Brown Group has promoted Clare Empson to the new role of chief customer operations officer as part of the UK clothing and footwear digital retailer’s focus on enhancing customer experience.

The Enugu Electricity Distribution Company (EEDC) has introduced a self-service Robotic application known as “EEDC BOT” to enhance positive customers’ experience. The Head, Corporate Communications of ...

Live Oak Bank specializes in loans and competitive rates, offers online banking and a focus on customer service. Learn if it ...

Currently, Cashfree processes over $80 billion annually, serving over 800,000 businesses, from emerging internet startups to ...

If you are a Comcast Xfinity subscriber with an Xi6 box or one of Comcast’s Xumo streaming boxes, you are in for a serious Super Bowl treat on Sunday, February 9, 2025 when Taylor Swift the Kansas ...

The most effective technology solutions emerge when companies truly listen to their customers. In an era defined by constant ...

Somia Farid Silber’s father opened the first Edible location in the late ’90s when she was only six. She grew up in the ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

File with Jackson Hewitt Jackon Hewitt Customer Experience Jackson Hewitt offices are independently owned and operated. On ...

To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships. This requires a ...

By enabling agents to interact and share capabilities, organizations can offer consistent experiences, restoring simplicity ...