AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

That’s right: classic Outlook for Windows users will soon be able to access AI agents in the platform’s Copilot Chat, ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

Operator, the new AI that can reach into the real world, wants to act like your personal intern. Here’s what it’s good at, ...

The Night Agent season 2 is available on Netflix in full, plunging audiences back into its world of espionage and political drama. The new season follows Peter Sutherland (Gabriel Basso ...

The transfer window has closed, but there's still a chance that Cardiff City and Swansea City could still add to their squads over the coming weeks. After the hustle and bustle of January, there ...

ChatArena (or Chat Arena) is a Multi-Agent Language Game Environments for LLMs. The goal is to develop communication and collaboration capabilities of AIs. VMAS is a vectorized differentiable ...

Following a group of disgraced MI5 agents relegated to a bureaucratic backwater, Slow Horses transforms what seems like a dead-end department into the last line of defense against significant ...