Make 2025 the year you rethink your outsourcing location strategy. Lafayette Moran is vice president of CX contact center partnerships at Advensus. Moran has more than 25 years of experience in ...

A lot of Jamaica’s educational pedagogies and ideologies were handed down by our very colonial masters and are heavily ...

Faced with the threats made by Donald Trump to carry out mass deportations of immigrants, the thriving African population in ...

After two years of debate and 90,000 public comments, NOAA withdrew a contentious boat speed rule aimed at Atlantic right ...

The city needs to expand NYC Ferry service around Jamaica Bay and Rockaway, an area served by only one ferry line and one ...

Climate change is one of the most serious global threats to the future of the world’s population. Its impact extends far and ...

The story of John R. Pitkin is one of ambition, determination and resilience. Born the son of a shoemaker, Pitkin left home ...

News the city is planning to shutter four Boston Public Schools buildings next year was met with frustration last week as ...

Nearly 2,000 Florida manatees died in 2021 and 2022. The U.S. Fish and Wildlife Service said the sea cows’ plight does not ...

Voluntarily reported bird strikes at local airports have increased 46%, according to a Newsday analysis of FAA data.

In Port-au-Prince alone, where the largest number of homeless are located, displacement has nearly doubled, rising by 87% ...

New York City is calling for volunteers to join the 20th annual Homeless Outreach Population Estimate (HOPE) on Jan. 28 ...